RETENTION TIME OF PERSONAL DATA

Customer data: The period of conservation of personal data will vary depending on the service contracted by the Client. In any case, it will be the minimum necessary, and may be kept for up to: 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. Ley General Tributaria (accounting books…). 5 years: Art. 1964 of the Civil Code (personal actions without special time limit). 6 years: Art. 30 of the Commercial Code (accounting books, invoices…). 10 years: Art. 25 of the Law on the Prevention of Money Laundering and Terrorist Financing. Subscriber data: From the time the user subscribes until the user unsubscribes. Data of potential customers: the data will be kept in any case for the duration of the commercial relationship established and, once concluded, for two years, unless the user requests its deletion beforehand.

WHO IS RESPONSIBLE FOR THIS WEBSITE?

Identity of the Responsible: Aranzazu respuestas innovadoras y educativas, S.L.
Commercial name: joostech
NIF/CIF: B09849423
Address: Calle Hnos Moroy 1, EN A, Of. 10
E-mail: dpd@joostech.es
Contact details of the person in charge or representative, and of the data protection officer, if applicable: dpd@joostech.es

WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?

Any person has the right to obtain confirmation as to whether or not joostech.com is processing personal data concerning him or her. The persons concerned have the right to: Request access to personal data relating to the data subject. Request its rectification or deletion. Request their cancellation. Request the limitation of their processing. Oppose the processing. Request data portability. If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can lodge a complaint with the competent Data Protection Supervisory Authority via its website: https://www.aepd.es/es. To exercise these rights, you can write to dpd@joostech.es. There is a form for exercising your rights, which you can request by email or, if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or be accompanied by a photocopy of your ID card. If you are represented by someone else, you must attach a copy of their DNI, or it must be signed with your electronic signature. The forms can be submitted in person, sent by letter or by mail to the address of the person responsible that appears at the beginning of this text.

REMARKETING ACTIONS:

GOOGLE ADS Ads is a Google platform intended for ADVERTISERS who want to advertise on GOOGLE. In joostech.es we use Google Ads, Google’s advertising platform that allows you to create campaigns and ads to be shown on other websites. When generating an ad, you can segment the audience by: Location Demographics (age, gender, etc.) Interests (activities, hobbies, etc.) What they buy online and through other channels The data obtained through Google Ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will the information from Google be used for any other purpose.

FACEBOOK ADS Facebook Ads is used on this website: Facebook Ads allows you to segment the audience to target an ad. Thanks to Facebook’s Custom Audiences feature, an audience can be created from the data of users and subscribers of this website, such as email addresses and telephone numbers. To do this, databases need to be shared with Facebook to then create custom audiences by targeting ads to people with similar profiles. No sensitive personal information is used to target ads in accordance with Facebook’s policies and will not be shared with third parties or other advertisers, and will be deleted by Facebook upon completion of the targeting process. In addition, Facebook will be responsible for ensuring confidentiality.

The ad system designed by Facebook allows you to display relevant and useful ads without revealing your identity to advertisers, and to reach groups of people with specific profiles. At any time as a user, you can revoke your consent through https://www.facebook.com/settings?tab=ads, where you can configure the receipt of ads. You can also opt out of interest-based ads from Facebook, or other companies, through the European Interactive Digital Advertising Alliance (EDAA) of YourOn Line Choices (http://www.youronlinechoices.com/es/) or in your computer or mobile device settings. To use the custom audiences function, this website uses Facebook’s WebsiteCustomAudience tool, which makes use of the Facebook pixel that tags the visitor to this website in an anonymised form. If you wish to object to the use of Facebook’s WebsiteCustomAudiences, you have the possibility to do so at: https://www.facebook.com/ads/website_custom_audiences/. For more information on the scope and purpose of data collection by Facebook and its further processing, as well as to configure your privacy settings, please visit the following links: https://www.facebook.com/privacy/explanation. Facebook conversion tracking pixel The conversion tracking pixel of Facebook Inc., 1601 s. California Ave, Palo Alto, CA, is used for the optimisation of advertising campaigns and for statistical purposes. California Ave, Palo Alto, CA 94304, which tracks users’ actions after clicking on an ad. The data obtained through this pixel is anonymous and does not refer to identified natural persons, nor is it stored or profiled with their personal data. This data may be stored and processed by Facebook, and Facebook may link this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook’s data usage policy, which you will find at https://www.facebook.com/about/privacy/, recently updated at https://www.facebook.com/about/privacy/update. You can enable Facebook and its partners to place advertisements on and off Facebook, and a cookie may be stored on your computer for this purpose.

TWITTER ADS At joostech.com we use Twitter Ads, Twitter’s advertising platform, which allows us to create campaigns and advertisements. When generating an ad, you can segment your audience by: Location Demographics (age, gender, etc.) Interests (activities, hobbies, etc.) What they buy online and through other channels The data obtained through Twitter Ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will the information from Twitter be used for any other purpose.

LINKEDIN ADS At joostech.es we use LinkedIn Ads, the LinkedIn advertising platform that allows us to create campaigns and ads. When generating an ad, you can segment your audience by: Location Demographics (age, gender, etc.) Interests (activities, hobbies, etc.) What they buy online and through other channels The data obtained through LinkedIn Ads is subject to this privacy policy from the moment the user leaves their details on the form on this website to join the subscription newsletter. Under no circumstances will information from LinkedIn be used for any other purpose.

NOTIFICATION AND DECLARATION OF BREACHES

Aranzazu respuestas innovadoras y educativas, S.l. takes security measures appropriate to the level of risk to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of personal information; however, if Aranzazu respuestas innovadoras y educativas, S.l. determines that your service data has been misappropriated (including by an employee of Aranzazu respuestas innovadoras y educativas, S.l.) has been exposed by a security breach or acquired by an employee of Aranzazu respuestas innovadoras y educativas, S.l., determines that your service data has been misappropriated (including by an Aranzazu Innovative and Educational Responses, S.L. employee), exposed by a security breach or improperly acquired by a third party, Aranzazu Innovative and Educational Responses, S.L. will promptly inform you of such security breach, misappropriation or misacquisition.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Many tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of the activity, Aranzazu respuestas innovadoras y educativas, S.l. shares data with the following providers under their corresponding privacy conditions: External service providers (e.g. payment processing services, order processing, analysis, marketing campaign management, website management, and email distribution and other similar service providers) so that they can perform commercial functions on behalf of Aranzazu respuestas innovadoras y educativas, S.l.. The web development and maintenance company, or the hosting company, may have occasional access to this website. They have signed a service provision contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website. Any international transfer of data derived from the use of tools or service providers will be subject to the PrivacyShield agreement, which guarantees that American software companies comply with European data protection policies on privacy, secrecy and data security

SEGMENTATION AND PROFILING

The registration of personal data provided at the time of subscription, contact, interaction with the website and any other data provided during browsing, including the information provided by cookies in relation to browsing habits, will be used in order to be segmented or categorised for the purpose of applying them to the activity related to (general administration management, information, marketing of advertising space, analysis of proposals requested by users/customers, statistical study of the services and content used, tastes and preferences, and surveys or forms). Profiling, through the analysis of your automated individual decisions, consists of the use of your Personal Data to evaluate certain personal aspects, such as (the analysis and prediction of your economic situation, personal preferences, interests, behaviour, location, movements and attitudes). The logic applied to obtain these profiles is the use of statistical procedures and the consequences of this processing of your data by means of profiling are the sending of personalised communications of your interest with contents related to the activity carried out by joostech. The legal basis for the processing of your data for the aforementioned purposes and the elaboration of automated individual decisions by profiling is the consent given by ticking the above-mentioned box. The data we use for profiling and show to advertisers are not user identifiable data, but only a graph showing the type of audience we have, their age, country, gender, etc.

AFFILIATE LINKS AND ADVERTISING

This website offers the User sponsored content, advertisements and/or affiliate links. Among the links that you can find, there is the possibility of informing and referring to products and/or services and/or infoproducts of third parties.

The information that appears in these affiliate links or the advertisements inserted is provided by the advertisers themselves, so joostech.es is not responsible in any case for inaccuracies or errors that the advertisements may contain, nor can it offer guarantees about the experience, integrity or responsibility of the advertisers, or the quality of their products and/or services, although those products or services that joostech.es and its team have tested will always be recommended. Furthermore, the advertisements will remain published on the portal until they are removed or suspended by the advertiser or joostech.es, which is not responsible for the fact that, once the advertisements are removed from its databases, they will continue to be indexed in search engines outside this portal. All users must understand that any contractual or extra-contractual relationship between the user and the advertisers, affiliates or third parties contacted through this website, are understood to be solely and exclusively between the user and the advertiser and/or third party. joostech.es only acts as a channel or advertising medium and, therefore, has no responsibility whatsoever for damages of any kind caused by its negotiations, conversations and/or contractual or extra-contractual relationships with the advertisers or third parties contacted through this website.

DATA SECRECY AND SECURITY

joostech.es is committed to the use and treatment of the user’s personal data, respecting their confidentiality, in accordance with their purpose; as well as to comply with its obligation to save them and to adapt all the measures to avoid their alteration, loss, treatment or unauthorized access, in accordance with the current data protection regulations. (This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and safe way; that is to say, the transmission of data between a server and the web user, and in feedback is totally encrypted) joostech.es cannot guarantee the absolute impregnability of the Internet network, nor, therefore, the violation of the data by means of fraudulent access to them by third parties. With respect to the confidentiality of processing, Aranzazu respuestas innovadoras y educativas, S.l. will ensure that anyone authorised by Aranzazu respuestas innovadoras y educativas, S.l. to process the client’s data (including its staff, collaborators and service providers) will be under an appropriate obligation of confidentiality (whether a contractual or legal duty). When a security incident occurs, upon becoming aware of it, Aranzazu respuestas innovadoras y educativas, S.l. shall notify the Client without undue delay and shall provide timely information relating to the Security Incident as soon as it becomes known, or when reasonably requested by the Client.

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the veracity and correctness of the data you submit to joostech.es, exonerating Aranzazu respuestas innovadoras y educativas, S.l., from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying Aranzazu respuestas innovadoras y educativas, S.l. in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

CHANGES TO THE PRIVACY POLICY

Aranzazu respuestas innovadoras y educativas, S.l. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce on this page the changes introduced reasonably in advance of their implementation.